Terms of service.
PARTIES
Without a hitch wedding planning services (the Company); and
The couple (the Client).
1 BACKGROUND
The Client wishes to appoint the Company to provide wedding planning services under this agreement.
We are contracting with you as the Client, and references to “the Client” shall mean both the contact names on the Booking Form, and each or any of them. Therefore, all obligations on the part of the Client will fall on both contact names jointly and together.
When the Client requests services from the Company and the Company is able to provide such services, the relevant parties will enter into a contract in accordance with the T&Cs outlined below. These terms form the agreement between us and will govern the terms of the booking, how the agreement may be changed or ended, the liability owed by each of the Company and the Client, and other important information.
This contract will come into effect when the precursing Booking Form is signed by both parties. Once the Client has signed the Booking Form, there is a binding agreement in place and the Client agrees to pay the Company the Scheduled Payments. Once the Company has received the Deposit, the Booking is created.
The Client can contact the Company by writing to by email: withoutahitchweddingplanning@gmail.com. If the Company needs to contact the Client, they will do so by telephone, email or by letter using the contact details provided on the Booking Form. By providing these contact details, the Client consents to the Company’s use of those contact details in all later correspondence and the Client agrees to provide the Company with the correct contact details and to advise the Company immediately if any of those details change.
In addition to these Conditions, any external supplier that the Client uses may have their own terms and conditions which govern the Clients use of their products and services and any agreement that the Client enters into with a supplier will be a separate contractual agreement between the Client and the supplier and will not be covered by these Conditions or in any way involve the Company.
2 INTERPRETATION
In these T&Cs, the following definitions apply:
Agreement: these Terms and Conditions, together with the Booking Form, together form the agreement and will govern the terms of the booking.
Admin Fee: a one-off fee chargeable to the Client at the Company’s discretion in line with Clause 5C.
Booking: the booking formed on receipt by the Company of the Client’s signed Booking Form and the deposit from the Client.
Booking Form: the form in which the Client confirms, amongst other things, the Booking Details and that they have read, understood and accepted the T&Cs.
Price: the total price for the Services described under this agreement
Scheduled Payments: the amounts due to be paid by the Client to the Company as set out in the T&Cs.
Services: any agreed services that are specifically set out in the Booking Form.
Suppliers: Suppliers contracted by the Client.
Wedding Date: The day of the Clients’ wedding.
Wedding Reception: Activities on the day of the wedding, up to and including the first dance, or in lieu of a first dance, up to 2000hrs on the Wedding Date.
The parties agree that:
3 SUPPLY OF SERVICES
The Company agrees to provide the Services to the Client using reasonable care and skill.
The Company has the right to make any changes to the Services which are necessary to comply with any applicable law or safety requirement, or changes which do not materially affect the nature or quality of the Services. In the event of any such changes being required, the Company shall notify the Client as soon as reasonably possible.
Supply of services shall commence on from the date of the signature of the Booking Form and, unless terminated earlier in accordance with the cancellation Terms, shall continue until:
the end of the Wedding Reception,
the supply of Services under this agreement has been completed in accordance with the services set out in the Scope of Work Clause 3.D below; and
all Charges payable under this agreement have been paid in full and in cleared funds to Without a hitch.
The scope of work is documented in the booking form, and must include a vendor meal, a suitable parking space and access to all venues. Any additional costs incurred will be chargeable to the Client.
4 PAYMENTS AND CHARGES
By signing the Booking Form, the Client agrees to pay the Company the Scheduled Payments which are set out in 4.D
All payments should be made in full and in cleared funds to the bank account set out on the Booking Form.
The Company will invoice the Client in accordance with the Payment Timetable.
If the Client does not make any payment due to the Company on the date it is due, the Company may withhold services.
If the Company is providing services under this agreement as part of a Company-run competition, the Client is not liable to the payment timetable.
The Company may ask the Client to reimburse any necessary out of pocket expenses incurred throughout the delivery of Services, including but not limited to, the cost of travel. The Client is liable for these charges in addition to the Price, but the Company will inform the Client in writing of any expenses in advance of spending.
Payment Timetable
£100 Initial Deposit - paid upon booking to secure the Services
50% of Total Price- Paid 6-9 months prior the Client’s Wedding Date
Remaining Balance - Paid 7 days before the Wedding Date
5 CANCELLATIONS & CHANGES
If the Client requests to change the scope of services and or the Wedding Date, accommodating this will be at the Company’s sole discretion and subject to the Company’s availability.
If the Company agrees to the Client’s change request, the Company will confirm in writing to the Client and send an updated Booking Form that outlines the new agreement that the Client must sign in order to re-confirm the booking.
If the Company does not agree to the Client’s change request and the Client chooses to cancel the original agreement, Cancellation terms outlined in Clause 5.B will apply.
If the Client wishes to cancel the Services they may do so at any time by giving notice to the Company in writing, which may include email. The cancellation will come into effect upon receipt by the Company of this notice.
The cancellation charges the Client must pay are set out in the table below, and these will be a different amount depending on when you cancel. The initial deposit is non-refundable. We will apply any sums already received by you to cover these charges, and shall invoice you for any shortfall. Any such invoice must be paid within 14 days.
If the Company is providing services under this agreement as part of a Company-run competition, and the Client wishes to cancel the Services, they may do so in the same manner outlined in 5.A. In this circumstance, the Client will only be liable to pay an invoice for a £100 Admin Fee within 14 days of the cancellation.
Charges of cancellation:
Cancellation 18 to 9 months before the Wedding Date - 20% of the Total Price
Cancellation 9 to 3 months before the Wedding Date - 50% of the Total Price
Cancellation 3 to 1 months before - the Wedding Date 75% of the Total Price
Cancellation 1 month or less before the Wedding Date - 100% of the Total Price
It is the Client’s responsibility to notify its suppliers of the cancellation of the wedding planning Services.
The Company may immediately cancel Services if:
the Client fails to pay any of the Scheduled Payments when they are due and the Client has not made payment 14 days after being notified by the Company in writing to make such payment. In this situation, the cancellation will take effect on the date that the Scheduled Payment was originally due; or
any circumstances beyond the reasonable control of the Company necessitates the cancellation for whatever reason of the Services
The Client, a supplier, or any other individual associated with either party, exhibits inappropriate behaviour. Inappropriate behaviour is defined as dangerous, abusive, offensive or defamatory behaviour, either in writing or in person.
If, due to circumstances beyond the Company’s control, it has to make any changes to the Services, it shall notify the Client as soon as possible. The Company shall endeavour to keep such changes to a minimum and shall seek to offer the Client arrangements as close to the original as is reasonably possible in the circumstances. The Company reserves the right to do the following:
amend any accidental error or omission in the Booking Form; and
amend the Booking Form in order to reflect a change in the circumstances beyond the reasonable control of the Company.
6 LIABILITY
Subject to clause 6 B and C below, the Company’s total liability to the Client for any loss suffered by the Client will be limited to the total amount of money payable to the Company in respect of the Booking.
The Company will not be liable for any losses or damage that were not caused by breach of contract or breach of statutory duty or negligence on the Company’s part.
Nothing in these terms and conditions shall limit or exclude the liability of either the Client or the Company for:
death or personal injury resulting from its negligence, or the negligence of its employees, agents or sub-contractors; or
fraud or fraudulent misrepresentation; or
for any other matter for which it would be illegal or unlawful to exclude or limit (or attempt to exclude or limit) our liability.
The Client is advised to take out appropriate insurance (i.e. insurance that protects the Client for any unforeseen circumstances and covers cancellation of the Services or event and public liability)
7 GENERAL
7.1 FORCE MAJEURE
For the purposes of these Conditions, Force Majeure Event means an event beyond the reasonable control of the Company or the Client including but not limited to strikes or other industrial disputes, failure or interruption of a utility service or transport network, act of God, malicious damage, sickness, pandemic, accident, or serious adverse weather condition.
The Company shall not be liable to the Client as a result of any delay or failure to perform its obligations under the Agreement as a result of a Force Majeure Event.
The Company shall notify the Client as soon as is reasonably practical where it knows or suspects that it will be unable to deliver Services due to a Force Majeure Event.
In the instance where the Company is unable to deliver Services due to a Force Majeure event, the Client will not be liable to pay any additional costs, and a reasonable refund can be negotiated.
7.2 DATA PROTECTION
The Company takes data protection very seriously and will only use the personal information provided to the Company:
to enable the Client to deliver the services described in the Booking Form;
to process the Client’s Scheduled Payments, and any other payments; and
to contact the Client on any relevant matters.
The Company will only give the Client’s personal information to third parties where the law either requires or the Client has given written approval to allow the Company to do so.
7.3 THIRD PARTIES AND GOVERNANCE
The Agreement is entered into for the benefit of both the Client and the Company and no person other than the Company or the Client shall have any rights under or in connection with it.
The Agreement, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), shall be governed by, and construed in accordance with, English law, and the parties irrevocably submit to the exclusive jurisdiction of the courts of England and Wales.
The Booking Form may be executed by electronic signature (whatever form the electronic signature takes) and this method of signature is as conclusive of the intention of the Client to be bound by the terms of the Agreement as if signed by hand.
In signing the Booking Form, the Client confirms they have read and understood these terms and conditions and agree to the terms of this Agreement. These T&Cs were last updated December 2024.